Terms & Conditions
Jacalyn James Limited
Company No: 12682976
Registered Address: 24 St. Peters Road, Plymouth, England, PL5 3DE
Trading as: Jacalyn James Training / Skin School
Email: [email protected]
These Terms and Conditions govern all bookings, purchases, and subscriptions made through Skin School (skinschool.jacalynjames.co.uk), Jacalyn James Training, and Jacalyn James Limited. By purchasing, enrolling, or subscribing you agree to be bound by these Terms.
A separate Privacy Policy and Cookie Policy apply and are available at:
Privacy Policy
Cookie Policy
1. DEFINITIONS
“Company” means Jacalyn James Limited, trading as Jacalyn James Training and Skin School.
“Client” means the person or organisation making a booking, purchase, or subscription.
“Services” means in-class training, online courses, masterclasses, memberships, and related goods or services provided by the Company.
“Training Provider” means a third-party organisation delivering a course not run by the Company.
“Contract” means the legally binding agreement formed once the Company has confirmed availability, issued confirmation, and received payment or a deposit.
“Working Day” means Monday to Friday, excluding UK public holidays.
“Intellectual Property” means all training materials, templates, videos, documents, course content, and other proprietary materials owned by the Company.
2. SCOPE
These Terms and Conditions apply to all Services supplied by the Company. No alternative terms apply unless agreed in writing by an authorised representative of the Company.
3. PRICES
Prices are those advertised at the time of booking or subscription.
All prices include VAT at the prevailing UK rate.
Prices may change prior to booking confirmation. If a Client has paid and does not wish to continue at a revised price, a full refund will be provided.
Prices do not include travel, accommodation, or meals for in-class training unless explicitly stated.
4. PAYMENT
In-Class Training: A 50% deposit is required to secure a place. Full payment must be received 6 weeks before the course start date.
Online Courses & Masterclasses: Full payment is required at the time of purchase.
Membership Subscriptions: Payment is taken monthly or annually in advance. Access is conditional on cleared payment.
Overdue invoices may attract interest of 10% per month.
Payments may be made by debit/credit card, bank transfer, or other approved methods.
5. IN-CLASS TRAINING
Delegates must meet all stated prerequisites before attending.
Training is delivered in English unless stated otherwise.
The Company reserves the right to refuse admission or remove a delegate whose behaviour is disruptive, unsafe, or otherwise unsuitable.
Course durations are as advertised and normally delivered on Working Days.
6. ONLINE COURSES AND MASTERCLASSES
Access is granted once payment is received.
Clients have a statutory 14-day cooling-off period under the Consumer Contracts Regulations 2013, provided digital content has not been accessed.
Once content has been accessed (e.g., videos viewed, materials downloaded), the right to cancel and obtain a refund is lost.
Access is for the purchaser only and may not be shared, resold, or redistributed.
7. MEMBERSHIP SUBSCRIPTIONS
Subscriptions are available monthly or annually.
Monthly Memberships: May be cancelled through the system at any time. Access will continue until the end of the paid month. No pro-rata refunds are provided.
Annual Memberships: Commit to a 12-month term. Cancellation takes effect at the end of the 12 months, with no refund for unused months.
Access to membership content is revoked immediately upon cancellation or at the end of the paid term.
Membership content remains the Intellectual Property of the Company and must not be copied, shared, or resold.
8. THIRD-PARTY COURSES
The website may provide links to courses delivered by third-party Training Providers.
Where the Client books via a third-party provider, the contract is strictly between the Client and the Training Provider.
The Company is not responsible for third-party course content, cancellations, delivery, quality, or refunds.
9. CANCELLATIONS, RESCHEDULING, AND SUBSTITUTIONS
Company Cancellations: If the Company cancels an in-class course without offering an alternative date, a full refund will be issued. No liability is accepted for travel, accommodation, or other costs.
Client Cancellations:
- In-class training: All deposits and payments are non-refundable. Cancellations will result in 100% of fees being charged.
- Online courses and masterclasses: Refunds are only available within 14 days and before digital content has been accessed.
- Memberships: Refunds are not offered once a subscription period has begun.
- Rescheduling: Requests to reschedule in-class training will be considered at the discretion of the Company. Factors such as notice period and circumstances will apply. If refused, the original booking and fees remain in place.
Delegate Substitution: Subject to approval, a replacement delegate may attend in place of the original delegate if prerequisites are met. An administration fee may apply.
10. INTELLECTUAL PROPERTY
All training materials, downloads, templates, videos, and content remain the sole Intellectual Property of the Company.
Materials are provided solely for personal educational use.
Clients may not reproduce, distribute, share, modify, or resell any content unless expressly licensed in writing (e.g., products with resale rights).
Breach of Intellectual Property rights may result in termination of access and legal action.
11. LIABILITY
The Company’s liability is limited to the price paid for the Services.
The Company is not liable for indirect or consequential losses including loss of income, data, or goodwill.
Nothing in these Terms excludes liability for death or personal injury caused by negligence.
12. FORCE MAJEURE
The Company will not be liable for delays or failure caused by events beyond its reasonable control including illness, government restrictions, strikes, or natural events.
13. DATA PROTECTION AND CONFIDENTIALITY
Personal data is handled in accordance with the Company’s Privacy Policy. By booking or subscribing, the Client consents to their data being processed for the purposes of delivering Services.
14. COMPLIANCE
Both parties will comply with the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013, the Anti-Bribery Act 2010, and all relevant UK legislation.
The Company maintains a zero-tolerance approach to modern slavery and requires the same of its suppliers.
15. GENERAL
These Terms and Conditions constitute the entire agreement.
No variation is valid unless agreed in writing by the Company.
The Contract is governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
16. COMPANY INFORMATION
Jacalyn James Limited
Company No: 12682976
Registered Address: 24 St. Peters Road, Plymouth, England, PL5 3DE
Trading as Jacalyn James Training and Skin School
Email: [email protected]